General and Operations Managers
SOC Code: 11-1021 Job Zone 4: Considerable Preparation Needed
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for General and Operations Managers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Trenton-Princeton, NJ | $94,266 | $147,659 | $201,074 | $254,467 |
| San Jose-Sunnyvale-Santa Clara, CA | $85,717 | $140,795 | $195,894 | $250,973 |
| New York-Newark-Jersey City, NY-NJ | $77,293 | $131,934 | $186,597 | $241,238 |
| Bridgeport-Stamford-Danbury, CT | $69,118 | $122,658 | $176,197 | $229,736 |
| Boulder, CO | $79,997 | $129,813 | $179,608 | $229,424 |
| San Francisco-Oakland-Fremont, CA | $81,786 | $130,042 | $178,298 | $226,554 |
| San Diego-Chula Vista-Carlsbad, CA | $69,430 | $119,517 | $169,624 | $219,710 |
| Denver-Aurora-Centennial, CO | $77,834 | $124,176 | $170,539 | $216,882 |
| Los Angeles-Long Beach-Anaheim, CA | $72,446 | $120,474 | $168,522 | $216,549 |
| Seattle-Tacoma-Bellevue, WA | $84,074 | $127,733 | $171,413 | $215,072 |
H-1B Filing Data
Top H-1B Employers
| Employer | Filings | Avg Wage |
|---|---|---|
| Amazon.com Services LLC | 63 | $165,410 |
| AMERICAN AIRLINES, INC. | 31 | $127,621 |
| WIPRO LIMITED | 30 | $134,751 |
| Fast N Friendly, LLC | 25 | $49,293 |
| UBER TECHNOLOGIES, INC. | 25 | $197,792 |
| Cisco Systems, Inc. | 21 | $173,319 |
| RAA NYC LLC | 20 | $73,828 |
| Scale AI, Inc. | 18 | $183,806 |
| TE CONNECTIVITY CORPORATION | 18 | $190,278 |
| ServiceNow, Inc. | 17 | $194,330 |
Filing Trend
| Year | Filings | Avg Wage |
|---|---|---|
| 2020 | 237 | $145,092 |
| 2021 | 312 | $139,685 |
| 2022 | 279 | $148,369 |
| 2023 | 875 | $133,174 |
| 2024 | 1,730 | $423,760 |
| 2025 | 2,131 | $993,715 |
| 2026 | 337 | $1,341,670 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Monitoring | 4.0 | |
| Reading Comprehension | 4.0 | |
| Active Listening | 4.0 | |
| Speaking | 4.0 | |
| Critical Thinking | 3.9 | |
| Coordination | 3.9 | |
| Management of Personnel Resources | 3.8 | |
| Social Perceptiveness | 3.8 | |
| Active Learning | 3.6 | |
| Complex Problem Solving | 3.6 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Administration and Management | 4.2 |
| Customer and Personal Service | 4.2 |
| English Language | 3.7 |
| Production and Processing | 3.6 |
| Mathematics | 3.5 |
| Personnel and Human Resources | 3.4 |
| Administrative | 3.2 |
| Economics and Accounting | 3.2 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 28.8% |
| Bachelor's degree | 27.3% |
| Post-secondary certificate | 21.6% |
| Less than high school | 10.3% |
| Associate's degree | 6.0% |
| Some college | 5.7% |
Typical Tasks
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Perform personnel functions, such as selection, training, or evaluation.
Technology Skills
Green = Hot Technology in demand
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