Social and Community Service Managers
SOC Code: 11-9151 Job Zone 4: Considerable Preparation Needed
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Social and Community Service Managers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Seattle-Tacoma-Bellevue, WA | $74,422 | $93,496 | $112,590 | $131,664 |
| Boulder, CO | $71,198 | $91,062 | $110,906 | $130,770 |
| Olympia-Lacey-Tumwater, WA | $78,686 | $94,931 | $111,197 | $127,442 |
| Denver-Aurora-Centennial, CO | $70,221 | $88,546 | $106,870 | $125,195 |
| San Jose-Sunnyvale-Santa Clara, CA | $71,136 | $89,128 | $107,141 | $125,133 |
| New York-Newark-Jersey City, NY-NJ | $71,947 | $89,544 | $107,162 | $124,758 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $67,933 | $86,861 | $105,810 | $124,738 |
| Trenton-Princeton, NJ | $72,134 | $89,627 | $107,099 | $124,592 |
| Richmond, VA | $70,928 | $88,109 | $105,269 | $122,450 |
| Northwest Colorado nonmetropolitan area | $70,533 | $87,714 | $104,915 | $122,096 |
H-1B Filing Data
Top H-1B Employers
| Employer | Filings | Avg Wage |
|---|---|---|
| The Devereux Foundation | 38 | $55,866 |
| Oxfam-America, Inc. | 21 | $86,221 |
| The Rockefeller Foundation | 11 | $136,808 |
| Richmond Children Center, Inc. | 10 | $71,947 |
| World Economic Forum LLC | 8 | $146,188 |
| Tenderloin Neighborhood Development Corporation | 6 | $101,411 |
| Hamilton-Madison House | 6 | $69,670 |
| Apna Ghar, Inc. | 6 | $61,239 |
| Ashoka | 5 | $102,712 |
| Hispanic Advocacy and Community Empowerment through Research | 5 | $56,497 |
Filing Trend
| Year | Filings | Avg Wage |
|---|---|---|
| 2020 | 32 | $86,476 |
| 2021 | 39 | $78,344 |
| 2022 | 28 | $81,822 |
| 2023 | 130 | $83,378 |
| 2024 | 170 | $85,435 |
| 2025 | 237 | $86,755 |
| 2026 | 39 | $88,555 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Service Orientation | 4.0 | |
| Social Perceptiveness | 4.0 | |
| Management of Personnel Resources | 3.9 | |
| Critical Thinking | 3.9 | |
| Complex Problem Solving | 3.9 | |
| Active Learning | 3.9 | |
| Active Listening | 3.9 | |
| Coordination | 3.9 | |
| Judgment and Decision Making | 3.9 | |
| Monitoring | 3.9 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.6 |
| Administration and Management | 4.4 |
| English Language | 4.3 |
| Psychology | 4.1 |
| Education and Training | 3.9 |
| Personnel and Human Resources | 3.7 |
| Therapy and Counseling | 3.7 |
| Public Safety and Security | 3.5 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| Bachelor's degree | 50.4% |
| Doctoral degree | 23.9% |
| Associate's degree | 8.2% |
| Post-doctoral training | 8.1% |
| High school diploma | 7.2% |
| Post-secondary certificate | 2.2% |
Typical Tasks
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Research and analyze member or community needs to determine program directions and goals.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
Technology Skills
Green = Hot Technology in demand
Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word Blackbaud The Raiser's Edge Client information databases Corel QuattroPro Corel WordPerfect Office Suite FileMaker Pro Financial accounting software Healthcare common procedure coding system HCPCS IBM Lotus 1-2-3
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