Computer Network Support Specialists
SOC Code: 15-1231 Job Zone 4: Considerable Preparation Needed
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Advertisement
Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Computer Network Support Specialists. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $66,144 | $91,000 | $115,856 | $140,712 |
| Baltimore-Columbia-Towson, MD | $64,002 | $89,190 | $114,358 | $139,547 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $65,166 | $89,190 | $113,235 | $137,259 |
| Seattle-Tacoma-Bellevue, WA | $73,944 | $91,582 | $109,242 | $126,880 |
| Wenatchee-East Wenatchee, WA | $72,821 | $90,418 | $108,014 | $125,611 |
| Durham-Chapel Hill, NC | $68,806 | $87,610 | $106,392 | $125,195 |
| Kingston, NY | $56,222 | $77,979 | $99,757 | $121,514 |
| San Francisco-Oakland-Fremont, CA | $65,998 | $84,323 | $102,648 | $120,973 |
| Burlington, NC | $61,381 | $80,850 | $100,339 | $119,808 |
| Lexington Park, MD | $51,730 | $73,507 | $95,285 | $117,062 |
H-1B Filing Data
Top H-1B Employers
| Employer | Filings | Avg Wage |
|---|---|---|
| ExterNetworks Inc. | 2 | $77,500 |
| BLACKROCK FINANCIAL MANAGEMENT, INC. | 1 | $147,900 |
| Content Guru Inc. | 1 | $81,000 |
| Terawe Corporation | 1 | $70,824 |
| University of Idaho | 1 | $64,938 |
Filing Trend
| Year | Filings | Avg Wage |
|---|---|---|
| 2022 | 2 | $78,000 |
| 2024 | 1 | $80,000 |
| 2025 | 3 | $94,554 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Critical Thinking | 3.8 | |
| Active Listening | 3.5 | |
| Reading Comprehension | 3.4 | |
| Judgment and Decision Making | 3.4 | |
| Complex Problem Solving | 3.2 | |
| Monitoring | 3.2 | |
| Speaking | 3.2 | |
| Active Learning | 3.2 | |
| Systems Analysis | 3.1 | |
| Troubleshooting | 3.1 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Computers and Electronics | 5.0 |
| Telecommunications | 3.8 |
| Customer and Personal Service | 3.5 |
| Engineering and Technology | 3.4 |
| English Language | 3.3 |
| Administration and Management | 3.1 |
| Communications and Media | 3.0 |
| Education and Training | 3.0 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| Bachelor's degree | 46.9% |
| Associate's degree | 21.7% |
| Post-secondary certificate | 13.6% |
| Some college | 10.2% |
| High school diploma | 4.2% |
| Master's degree | 1.8% |
| Post-doctoral training | 1.5% |
Typical Tasks
- Analyze network data to determine network usage, disk space availability, or server function.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Configure security settings or access permissions for groups or individuals.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Document network support activities.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Install and configure wireless networking equipment.
Technology Skills
Green = Hot Technology in demand
Adobe Acrobat Apache Tomcat Apple macOS Bash Border Gateway Protocol BGP Linux Microsoft Access Microsoft Active Directory Microsoft Azure software Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft PowerShell Microsoft Project
Calculate your wage level for Computer Network Support Specialists →
Advertisement
H-1B Guides & Resources
Looking for an H-1B immigration attorney?
Find experienced immigration lawyers in our attorney directory.