Administrative Services Managers
SOC Code: 11-3012 Job Zone 3: Medium Preparation Needed
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Administrative Services Managers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Bozeman, MT | $95,763 | $134,306 | $172,827 | $211,370 |
| San Jose-Sunnyvale-Santa Clara, CA | $83,866 | $125,694 | $167,544 | $209,373 |
| Denver-Aurora-Centennial, CO | $104,416 | $137,322 | $170,248 | $203,154 |
| Seattle-Tacoma-Bellevue, WA | $88,837 | $125,570 | $162,323 | $199,056 |
| Bridgeport-Stamford-Danbury, CT | $90,792 | $126,360 | $161,907 | $197,475 |
| Elkhart-Goshen, IN | $75,962 | $116,293 | $156,624 | $196,955 |
| Eastern and Southern Colorado nonmetropolitan area | $100,859 | $132,870 | $164,902 | $196,914 |
| Wenatchee-East Wenatchee, WA | $87,714 | $123,885 | $160,056 | $196,227 |
| Memphis, TN-MS-AR | $82,805 | $119,933 | $157,082 | $194,210 |
| New York-Newark-Jersey City, NY-NJ | $95,368 | $126,984 | $158,579 | $190,195 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 4.0 | |
| Reading Comprehension | 4.0 | |
| Time Management | 4.0 | |
| Speaking | 3.9 | |
| Critical Thinking | 3.8 | |
| Writing | 3.8 | |
| Coordination | 3.8 | |
| Negotiation | 3.6 | |
| Management of Personnel Resources | 3.4 | |
| Monitoring | 3.4 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.4 |
| Administration and Management | 4.2 |
| English Language | 4.0 |
| Administrative | 3.9 |
| Computers and Electronics | 3.4 |
| Personnel and Human Resources | 3.4 |
| Public Safety and Security | 3.3 |
| Mathematics | 3.3 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 33.6% |
| Bachelor's degree | 24.3% |
| Post-secondary certificate | 13.2% |
| Some college | 13.2% |
| Associate's degree | 11.8% |
| Doctoral degree | 3.9% |
Typical Tasks
- Set goals and deadlines for the department.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Acquire, distribute and store supplies.
- Conduct classes to teach procedures to staff.
Technology Skills
Green = Hot Technology in demand
Adobe Acrobat Atlassian JIRA Autodesk AutoCAD Google Docs IBM SPSS Statistics Intuit QuickBooks Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft SharePoint Microsoft Visio Microsoft Word
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