Gambling Managers
SOC Code: 11-9071 Job Zone 2: Some Preparation Needed
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Gambling Managers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Santa Cruz-Watsonville, CA | $92,290 | $138,653 | $185,016 | $231,379 |
| San Jose-Sunnyvale-Santa Clara, CA | $79,706 | $123,926 | $168,126 | $212,347 |
| Modesto, CA | $75,774 | $117,562 | $159,349 | $201,136 |
| San Francisco-Oakland-Fremont, CA | $88,400 | $124,654 | $160,930 | $197,184 |
| Los Angeles-Long Beach-Anaheim, CA | $89,232 | $120,806 | $152,360 | $183,934 |
| Stockton-Lodi, CA | $78,728 | $113,381 | $148,034 | $182,686 |
| Oxnard-Thousand Oaks-Ventura, CA | $85,987 | $117,603 | $149,219 | $180,835 |
| Salinas, CA | $79,560 | $108,805 | $138,070 | $167,315 |
| Vallejo, CA | $83,803 | $111,509 | $139,235 | $166,941 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $93,725 | $118,061 | $142,418 | $166,754 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Critical Thinking | 4.0 | |
| Management of Personnel Resources | 4.0 | |
| Monitoring | 3.9 | |
| Speaking | 3.9 | |
| Complex Problem Solving | 3.8 | |
| Social Perceptiveness | 3.8 | |
| Judgment and Decision Making | 3.8 | |
| Active Listening | 3.8 | |
| Coordination | 3.8 | |
| Service Orientation | 3.8 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.3 |
| English Language | 4.2 |
| Administration and Management | 4.2 |
| Mathematics | 4.2 |
| Personnel and Human Resources | 4.0 |
| Administrative | 3.8 |
| Computers and Electronics | 3.5 |
| Economics and Accounting | 3.5 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 56.5% |
| Post-secondary certificate | 30.0% |
| Some college | 6.7% |
| Bachelor's degree | 6.7% |
Typical Tasks
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Explain and interpret house rules, such as game rules or betting limits.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Interview and hire workers.
- Prepare work schedules and station arrangements and keep attendance records.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Employee scheduling software Human resources management system HRMS Web browser software
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