Postmasters and Mail Superintendents
SOC Code: 11-9131 Job Zone 2: Some Preparation Needed
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Postmasters and Mail Superintendents. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Phoenix-Mesa-Chandler, AZ | $92,934 | $101,483 | $110,032 | $118,581 |
| Los Angeles-Long Beach-Anaheim, CA | $95,139 | $102,690 | $110,240 | $117,790 |
| Miami-Fort Lauderdale-West Palm Beach, FL | $86,611 | $96,678 | $106,725 | $116,792 |
| Tampa-St. Petersburg-Clearwater, FL | $92,976 | $100,880 | $108,763 | $116,667 |
| Naples-Marco Island, FL | $85,987 | $95,992 | $105,976 | $115,981 |
| Oxnard-Thousand Oaks-Ventura, CA | $92,019 | $99,674 | $107,307 | $114,962 |
| San Diego-Chula Vista-Carlsbad, CA | $89,232 | $97,739 | $106,267 | $114,774 |
| Port St. Lucie, FL | $87,693 | $96,699 | $105,706 | $114,712 |
| Milwaukee-Waukesha, WI | $87,568 | $95,909 | $104,270 | $112,611 |
| South Florida nonmetropolitan area | $87,818 | $95,909 | $104,021 | $112,112 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 4.0 | |
| Coordination | 4.0 | |
| Time Management | 4.0 | |
| Social Perceptiveness | 4.0 | |
| Speaking | 4.0 | |
| Reading Comprehension | 4.0 | |
| Management of Personnel Resources | 3.9 | |
| Monitoring | 3.8 | |
| Critical Thinking | 3.8 | |
| Negotiation | 3.6 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Administration and Management | 4.4 |
| Public Safety and Security | 4.2 |
| English Language | 4.1 |
| Production and Processing | 4.0 |
| Customer and Personal Service | 4.0 |
| Education and Training | 3.7 |
| Personnel and Human Resources | 3.6 |
| Mathematics | 3.6 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 62.1% |
| Bachelor's degree | 13.4% |
| Post-secondary certificate | 11.1% |
| Some college | 6.7% |
| Associate's degree | 6.7% |
Typical Tasks
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Resolve customer complaints.
- Hire and train employees, and evaluate their performance.
- Prepare employee work schedules.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Negotiate labor disputes.
- Monitor employees' work schedules and attendance for payroll purposes.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Windows Microsoft Word SAP software Collection Point Management System CPMS Email software Facility database software Payroll software Personnel management software Personnel scheduling software Point of sale POS software Postal boundary mapping software
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