Funeral Home Managers
SOC Code: 11-9171 Job Zone 3: Medium Preparation Needed
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Funeral Home Managers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Hartford-West Hartford-East Hartford, CT | $78,770 | $102,253 | $125,715 | $149,198 |
| New Haven, CT | $79,082 | $101,858 | $124,634 | $147,410 |
| Pueblo, CO | $63,627 | $91,437 | $119,267 | $147,077 |
| Waterbury-Shelton, CT | $80,350 | $101,962 | $123,594 | $145,205 |
| Connecticut nonmetropolitan area | $80,246 | $101,379 | $122,491 | $143,624 |
| Norwich-New London-Willimantic, CT | $81,931 | $102,419 | $122,928 | $143,416 |
| Bridgeport-Stamford-Danbury, CT | $81,099 | $101,837 | $122,595 | $143,333 |
| Greenville-Anderson-Greer, SC | $56,950 | $83,658 | $110,344 | $137,051 |
| Flint, MI | $63,752 | $85,550 | $107,328 | $129,126 |
| Saginaw, MI | $56,846 | $80,870 | $104,894 | $128,918 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Service Orientation | 4.0 | |
| Social Perceptiveness | 3.9 | |
| Active Listening | 3.9 | |
| Reading Comprehension | 3.6 | |
| Time Management | 3.6 | |
| Management of Personnel Resources | 3.5 | |
| Critical Thinking | 3.5 | |
| Speaking | 3.5 | |
| Judgment and Decision Making | 3.5 | |
| Coordination | 3.4 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.7 |
| Administration and Management | 4.4 |
| English Language | 4.3 |
| Administrative | 4.0 |
| Economics and Accounting | 3.7 |
| Sales and Marketing | 3.6 |
| Psychology | 3.6 |
| Personnel and Human Resources | 3.5 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| Associate's degree | 49.9% |
| High school diploma | 25.5% |
| Some college | 14.6% |
| Master's degree | 5.3% |
| Post-secondary certificate | 3.5% |
| Bachelor's degree | 1.2% |
Typical Tasks
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Conduct market research and analyze industry trends.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Negotiate contracts for prearranged funeral services.
- Offer counsel and comfort to families and friends of the deceased.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word CSR Consultants Cemetery Management SC CodeJam MemoriesOnTV Email software FPA Software MACCS Financial reporting software HMIS Advantage Mortware Professional Twin Tiers Technologies CIMS Twin Tiers Technologies MIMS Web browser software
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