Credit Counselors
SOC Code: 13-2071 Job Zone 4: Considerable Preparation Needed
Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Credit Counselors. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Northwest Nebraska nonmetropolitan area | $40,435 | $60,362 | $80,288 | $100,214 |
| Salt Lake City-Murray, UT | $41,683 | $60,445 | $79,206 | $97,968 |
| Grand Island, NE | $40,394 | $59,155 | $77,938 | $96,699 |
| Provo-Orem-Lehi, UT | $43,098 | $58,427 | $73,778 | $89,107 |
| San Francisco-Oakland-Fremont, CA | $50,856 | $62,650 | $74,464 | $86,258 |
| Santa Cruz-Watsonville, CA | $53,227 | $64,043 | $74,859 | $85,675 |
| San Jose-Sunnyvale-Santa Clara, CA | $56,410 | $66,102 | $75,774 | $85,467 |
| Vallejo, CA | $51,709 | $62,941 | $74,194 | $85,426 |
| Sacramento-Roseville-Folsom, CA | $53,019 | $63,669 | $74,339 | $84,989 |
| Stockton-Lodi, CA | $52,333 | $63,211 | $74,110 | $84,989 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Speaking | 4.0 | |
| Reading Comprehension | 3.9 | |
| Active Listening | 3.9 | |
| Critical Thinking | 3.8 | |
| Writing | 3.8 | |
| Active Learning | 3.6 | |
| Service Orientation | 3.6 | |
| Judgment and Decision Making | 3.5 | |
| Complex Problem Solving | 3.5 | |
| Persuasion | 3.4 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.6 |
| English Language | 4.1 |
| Mathematics | 3.6 |
| Administrative | 3.5 |
| Education and Training | 3.4 |
| Economics and Accounting | 3.3 |
| Psychology | 3.0 |
| Computers and Electronics | 3.0 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| Bachelor's degree | 40.0% |
| High school diploma | 36.0% |
| Some college | 12.0% |
| Post-secondary certificate | 8.0% |
| Associate's degree | 4.0% |
Typical Tasks
- Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
- Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
- Calculate clients' available monthly income to meet debt obligations.
- Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
- Estimate time for debt repayment, given amount of debt, interest rates, and available funds.
- Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
- Interview clients by telephone or in person to gather financial information.
- Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
Technology Skills
Green = Hot Technology in demand
Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Oracle PeopleSoft SAP software Chat software Cooperative Processing Resources DMS Professional Suite CoreLogic DebtorTrace Email software Freddie Mac Loan Prospector ICCO CreditSoft Integrant DebtLogic
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