Gambling Surveillance Officers and Gambling Investigators
SOC Code: 33-9031 Job Zone 2: Some Preparation Needed
Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Gambling Surveillance Officers and Gambling Investigators. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Muncie, IN | $43,826 | $64,022 | $84,219 | $104,416 |
| Indianapolis-Carmel-Greenwood, IN | $43,826 | $64,022 | $84,219 | $104,416 |
| Kokomo, IN | $43,763 | $63,710 | $83,678 | $103,626 |
| Columbus, IN | $40,997 | $59,925 | $78,874 | $97,802 |
| Bloomington, IN | $39,291 | $58,032 | $76,752 | $95,493 |
| Eastern Ohio nonmetropolitan area | $38,210 | $55,099 | $72,010 | $88,899 |
| Fort Wayne, IN | $39,062 | $55,536 | $71,989 | $88,462 |
| Central Indiana nonmetropolitan area | $38,688 | $54,163 | $69,618 | $85,093 |
| Evansville, IN | $37,336 | $52,520 | $67,725 | $82,909 |
| Southern Indiana nonmetropolitan area | $37,752 | $52,541 | $67,330 | $82,118 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Monitoring | 4.1 | |
| Critical Thinking | 3.8 | |
| Speaking | 3.6 | |
| Judgment and Decision Making | 3.4 | |
| Reading Comprehension | 3.2 | |
| Active Listening | 3.2 | |
| Active Learning | 3.1 | |
| Social Perceptiveness | 3.1 | |
| Writing | 3.1 | |
| Instructing | 3.0 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| English Language | 4.3 |
| Public Safety and Security | 4.0 |
| Computers and Electronics | 3.7 |
| Mathematics | 3.6 |
| Administrative | 3.6 |
| Education and Training | 3.4 |
| Customer and Personal Service | 3.3 |
| Administration and Management | 3.2 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 84.1% |
| Some college | 5.9% |
| Associate's degree | 5.1% |
| Post-secondary certificate | 2.7% |
| Less than high school | 2.2% |
Typical Tasks
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Act as oversight or security agents for management or customers.
- Supervise or train surveillance observers.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word FileMaker Pro Microsoft Paint iView Systems
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