First-Line Supervisors of Food Preparation and Serving Workers
SOC Code: 35-1012 Job Zone 2: Some Preparation Needed
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for First-Line Supervisors of Food Preparation and Serving Workers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Kahului-Wailuku, HI | $39,645 | $49,733 | $59,800 | $69,888 |
| Seattle-Tacoma-Bellevue, WA | $42,723 | $50,544 | $58,344 | $66,165 |
| Northwest Colorado nonmetropolitan area | $37,939 | $46,987 | $56,056 | $65,104 |
| Hawaii / Kauai nonmetropolitan area | $37,336 | $46,384 | $55,453 | $64,501 |
| San Jose-Sunnyvale-Santa Clara, CA | $43,306 | $50,274 | $57,221 | $64,189 |
| Boulder, CO | $40,789 | $48,131 | $55,474 | $62,816 |
| Bridgeport-Stamford-Danbury, CT | $37,835 | $46,093 | $54,330 | $62,587 |
| San Francisco-Oakland-Fremont, CA | $42,723 | $49,317 | $55,931 | $62,525 |
| Napa, CA | $38,875 | $46,384 | $53,914 | $61,422 |
| Denver-Aurora-Centennial, CO | $40,456 | $47,403 | $54,350 | $61,298 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Management of Personnel Resources | 4.0 | |
| Monitoring | 3.9 | |
| Coordination | 3.9 | |
| Speaking | 3.9 | |
| Active Listening | 3.8 | |
| Instructing | 3.8 | |
| Service Orientation | 3.6 | |
| Reading Comprehension | 3.2 | |
| Negotiation | 3.1 | |
| Learning Strategies | 3.1 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.1 |
| Administration and Management | 3.6 |
| Food Production | 3.5 |
| English Language | 3.5 |
| Production and Processing | 3.3 |
| Sales and Marketing | 3.3 |
| Education and Training | 3.3 |
| Personnel and Human Resources | 3.1 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 69.6% |
| Less than high school | 27.1% |
| Some college | 1.9% |
| Post-secondary certificate | 1.4% |
Typical Tasks
- Resolve customer complaints regarding food service.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word ADP Workforce Now CBORD Foodservice Suite CBORD Group Menu Management System CaterPro Compeat Restaurant Accounting Systems Compris Advanced Manager's Workstation Compris software CostGuard Delphi Technology
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