Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
SOC Code: 35-9031 Job Zone 2: Some Preparation Needed
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Advertisement
Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Kahului-Wailuku, HI | $31,491 | $39,270 | $47,070 | $54,850 |
| Urban Honolulu, HI | $29,619 | $36,691 | $43,784 | $50,856 |
| Hawaii / Kauai nonmetropolitan area | $29,411 | $35,859 | $42,286 | $48,734 |
| Ithaca, NY | $31,408 | $36,483 | $41,558 | $46,634 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $32,864 | $37,190 | $41,538 | $45,864 |
| San Jose-Sunnyvale-Santa Clara, CA | $38,230 | $40,560 | $42,869 | $45,198 |
| Seattle-Tacoma-Bellevue, WA | $35,443 | $38,584 | $41,704 | $44,845 |
| New York-Newark-Jersey City, NY-NJ | $32,594 | $36,587 | $40,602 | $44,595 |
| Los Angeles-Long Beach-Anaheim, CA | $34,611 | $37,918 | $41,246 | $44,554 |
| Napa, CA | $35,672 | $38,563 | $41,454 | $44,346 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 3.5 | |
| Speaking | 3.1 | |
| Service Orientation | 3.1 | |
| Social Perceptiveness | 3.0 | |
| Monitoring | 2.9 | |
| Coordination | 2.9 | |
| Reading Comprehension | 2.9 | |
| Critical Thinking | 2.8 | |
| Active Learning | 2.6 | |
| Persuasion | 2.6 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.5 |
| English Language | 3.7 |
| Food Production | 3.0 |
| Psychology | 2.5 |
| Computers and Electronics | 2.4 |
| Personnel and Human Resources | 2.4 |
| Foreign Language | 2.4 |
| Administration and Management | 2.4 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| Less than high school | 42.0% |
| High school diploma | 29.2% |
| Post-secondary certificate | 15.7% |
| Bachelor's degree | 13.1% |
Typical Tasks
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Receive and record patrons' dining reservations.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Inform patrons of establishment specialties and features.
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Technology Skills
Green = Hot Technology in demand
Facebook Microsoft Excel Microsoft Office software Microsoft Windows Avenista Table Reservations GuestBridge Reserve Hospitality Control Solutions Aloha Point-of-Sale OpenTable Point of sale POS software Reservation software iMagic Restaurant Reservation
Calculate your wage level for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop →
Advertisement
H-1B Guides & Resources
Looking for an H-1B immigration attorney?
Find experienced immigration lawyers in our attorney directory.