First-Line Supervisors of Housekeeping and Janitorial Workers
SOC Code: 37-1011 Job Zone 2: Some Preparation Needed
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for First-Line Supervisors of Housekeeping and Janitorial Workers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| San Francisco-Oakland-Fremont, CA | $49,026 | $60,632 | $72,218 | $83,824 |
| San Jose-Sunnyvale-Santa Clara, CA | $48,506 | $59,384 | $70,283 | $81,162 |
| Modesto, CA | $42,578 | $53,539 | $64,501 | $75,462 |
| Boulder, CO | $44,762 | $54,850 | $64,917 | $75,005 |
| Massachusetts nonmetropolitan area | $46,301 | $54,870 | $63,461 | $72,030 |
| New Haven, CT | $40,123 | $50,627 | $61,110 | $71,614 |
| Seattle-Tacoma-Bellevue, WA | $46,488 | $54,517 | $62,546 | $70,574 |
| Boston-Cambridge-Newton, MA-NH | $45,802 | $54,038 | $62,296 | $70,533 |
| Burlington-South Burlington, VT | $50,461 | $57,096 | $63,710 | $70,346 |
| New York-Newark-Jersey City, NY-NJ | $44,054 | $52,707 | $61,381 | $70,034 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Management of Personnel Resources | 3.4 | |
| Monitoring | 3.2 | |
| Time Management | 3.2 | |
| Speaking | 3.2 | |
| Coordination | 3.2 | |
| Complex Problem Solving | 3.1 | |
| Learning Strategies | 3.1 | |
| Instructing | 3.1 | |
| Critical Thinking | 3.1 | |
| Active Listening | 3.1 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.4 |
| English Language | 3.9 |
| Administration and Management | 3.7 |
| Education and Training | 3.4 |
| Public Safety and Security | 3.3 |
| Personnel and Human Resources | 3.2 |
| Administrative | 3.1 |
| Production and Processing | 2.8 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 43.3% |
| Post-secondary certificate | 19.2% |
| Associate's degree | 14.4% |
| Bachelor's degree | 12.2% |
| Some college | 7.8% |
| Less than high school | 3.1% |
Typical Tasks
- Direct activities for stopping the spread of infections in facilities, such as hospitals.
- Inspect work performed to ensure that it meets specifications and established standards.
- Plan and prepare employee work schedules.
- Perform or assist with cleaning duties as necessary.
- Investigate complaints about service and equipment, and take corrective action.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
Technology Skills
Green = Hot Technology in demand
Facebook Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft Word SAP software Computerized bed control system software Computerized maintenance management system CMMS Email software Facility use software Help desk software Inventory tracking software
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