Ushers, Lobby Attendants, and Ticket Takers
SOC Code: 39-3031 Job Zone 2: Some Preparation Needed
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Advertisement
Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Ushers, Lobby Attendants, and Ticket Takers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Kahului-Wailuku, HI | $29,682 | $36,026 | $42,390 | $48,734 |
| Seattle-Tacoma-Bellevue, WA | $36,026 | $38,792 | $41,538 | $44,304 |
| North Valley-Northern Mountains Region of California nonmetropolitan area | $34,715 | $37,835 | $40,955 | $44,075 |
| San Jose-Sunnyvale-Santa Clara, CA | $38,147 | $40,082 | $42,016 | $43,950 |
| Mount Vernon-Anacortes, WA | $35,402 | $38,189 | $40,955 | $43,742 |
| Beaumont-Port Arthur, TX | $21,445 | $28,746 | $36,067 | $43,368 |
| Santa Cruz-Watsonville, CA | $36,941 | $39,021 | $41,080 | $43,160 |
| San Francisco-Oakland-Fremont, CA | $37,024 | $39,042 | $41,038 | $43,056 |
| Yakima, WA | $34,424 | $37,232 | $40,061 | $42,869 |
| Merced, CA | $33,696 | $36,483 | $39,270 | $42,058 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Social Perceptiveness | 3.4 | |
| Speaking | 3.2 | |
| Service Orientation | 3.2 | |
| Active Listening | 3.1 | |
| Coordination | 3.0 | |
| Negotiation | 2.9 | |
| Persuasion | 2.9 | |
| Reading Comprehension | 2.8 | |
| Critical Thinking | 2.8 | |
| Monitoring | 2.8 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.2 |
| English Language | 3.4 |
| Public Safety and Security | 3.2 |
| Communications and Media | 3.1 |
| Sales and Marketing | 2.9 |
| Administration and Management | 2.6 |
| Computers and Electronics | 2.5 |
| Education and Training | 2.4 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 61.4% |
| Less than high school | 33.0% |
| Associate's degree | 2.7% |
| Bachelor's degree | 1.6% |
| Post-secondary certificate | 1.2% |
Typical Tasks
- Greet patrons attending entertainment events.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Maintain order and ensure adherence to safety rules.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Settle seating disputes or help solve other customer concerns.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Word Microsoft Windows Mobile Ticket Alternative Express Entry Ticket scanning software
Calculate your wage level for Ushers, Lobby Attendants, and Ticket Takers →
Advertisement
H-1B Guides & Resources
Looking for an H-1B immigration attorney?
Find experienced immigration lawyers in our attorney directory.