Baggage Porters and Bellhops
SOC Code: 39-6011 Job Zone 2: Some Preparation Needed
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Baggage Porters and Bellhops. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Kahului-Wailuku, HI | $34,174 | $42,037 | $49,899 | $57,762 |
| New York-Newark-Jersey City, NY-NJ | $37,731 | $43,202 | $48,651 | $54,122 |
| San Francisco-Oakland-Fremont, CA | $41,018 | $45,240 | $49,483 | $53,706 |
| Trenton-Princeton, NJ | $36,504 | $42,141 | $47,778 | $53,414 |
| Allentown-Bethlehem-Easton, PA-NJ | $35,838 | $41,579 | $47,299 | $53,040 |
| Modesto, CA | $39,374 | $43,763 | $48,131 | $52,520 |
| Santa Cruz-Watsonville, CA | $39,021 | $43,451 | $47,882 | $52,312 |
| Stockton-Lodi, CA | $37,710 | $42,286 | $46,842 | $51,418 |
| Vallejo, CA | $36,795 | $41,371 | $45,947 | $50,523 |
| Kingston, NY | $38,480 | $41,829 | $45,178 | $48,526 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Service Orientation | 3.8 | |
| Active Listening | 3.6 | |
| Speaking | 3.6 | |
| Critical Thinking | 3.0 | |
| Coordination | 3.0 | |
| Monitoring | 2.9 | |
| Complex Problem Solving | 2.9 | |
| Social Perceptiveness | 2.9 | |
| Reading Comprehension | 2.9 | |
| Time Management | 2.9 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.6 |
| English Language | 3.7 |
| Public Safety and Security | 3.4 |
| Transportation | 3.4 |
| Sales and Marketing | 2.8 |
| Education and Training | 2.7 |
| Computers and Electronics | 2.7 |
| Telecommunications | 2.5 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| Less than high school | 41.8% |
| High school diploma | 41.3% |
| Post-secondary certificate | 9.5% |
| Some college | 7.5% |
Typical Tasks
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Assist travelers and guests with disabilities.
- Deliver messages and room service orders, and run errands for guests.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Maintain clean lobbies or entrance areas for travelers or guests.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft Word Corel WordPerfect Office Suite
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