New Accounts Clerks
SOC Code: 43-4141 Job Zone 3: Medium Preparation Needed
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for New Accounts Clerks. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| San Francisco-Oakland-Fremont, CA | $56,514 | $61,547 | $66,560 | $71,594 |
| Santa Cruz-Watsonville, CA | $53,810 | $58,760 | $63,731 | $68,682 |
| Santa Rosa-Petaluma, CA | $50,877 | $56,784 | $62,670 | $68,578 |
| Modesto, CA | $47,757 | $54,122 | $60,486 | $66,851 |
| San Jose-Sunnyvale-Santa Clara, CA | $53,061 | $57,325 | $61,568 | $65,832 |
| Bridgeport-Stamford-Danbury, CT | $52,458 | $56,597 | $60,715 | $64,854 |
| Vallejo, CA | $47,632 | $53,373 | $59,093 | $64,834 |
| Charlotte-Concord-Gastonia, NC-SC | $44,221 | $51,043 | $57,886 | $64,709 |
| Connecticut nonmetropolitan area | $55,245 | $58,386 | $61,526 | $64,667 |
| Waterbury-Shelton, CT | $56,909 | $59,467 | $62,005 | $64,563 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Speaking | 4.0 | |
| Active Listening | 4.0 | |
| Reading Comprehension | 3.5 | |
| Service Orientation | 3.4 | |
| Social Perceptiveness | 3.2 | |
| Critical Thinking | 3.1 | |
| Coordination | 3.1 | |
| Monitoring | 3.1 | |
| Judgment and Decision Making | 3.0 | |
| Persuasion | 3.0 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.8 |
| Sales and Marketing | 4.4 |
| Administrative | 4.1 |
| English Language | 4.0 |
| Computers and Electronics | 3.5 |
| Mathematics | 3.5 |
| Economics and Accounting | 3.3 |
| Public Safety and Security | 3.1 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 45.6% |
| Post-secondary certificate | 28.2% |
| Some college | 15.4% |
| Associate's degree | 10.7% |
Typical Tasks
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Perform teller duties as required.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft PowerPoint Microsoft SharePoint Microsoft Word Accounting software Corporate Information Factory CIF DCI iCore Email software Financial needs analysis software Fiserv financial services software Harland Financial Solutions DepositPro IBM Lotus Notes IPS-Sendero Relationship Profitability Manager Catalyst Microsoft Dynamics GP
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