Insurance Claims and Policy Processing Clerks
SOC Code: 43-9041 Job Zone 2: Some Preparation Needed
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Advertisement
Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Insurance Claims and Policy Processing Clerks. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Manchester-Nashua, NH | $47,694 | $56,971 | $66,248 | $75,525 |
| Seattle-Tacoma-Bellevue, WA | $43,472 | $53,581 | $63,669 | $73,778 |
| Wenatchee-East Wenatchee, WA | $43,472 | $53,560 | $63,669 | $73,757 |
| San Francisco-Oakland-Fremont, CA | $50,856 | $58,344 | $65,811 | $73,299 |
| Portland-South Portland, ME | $44,595 | $54,163 | $63,710 | $73,278 |
| Mount Vernon-Anacortes, WA | $43,285 | $53,206 | $63,107 | $73,029 |
| Bremerton-Silverdale-Port Orchard, WA | $43,181 | $53,123 | $63,045 | $72,987 |
| Bozeman, MT | $46,946 | $55,328 | $63,731 | $72,114 |
| Walla Walla, WA | $43,950 | $53,206 | $62,442 | $71,698 |
| North Valley-Northern Mountains Region of California nonmetropolitan area | $43,992 | $53,186 | $62,358 | $71,552 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Reading Comprehension | 3.5 | |
| Time Management | 3.5 | |
| Speaking | 3.4 | |
| Critical Thinking | 3.2 | |
| Active Listening | 3.2 | |
| Writing | 3.1 | |
| Social Perceptiveness | 3.1 | |
| Coordination | 3.1 | |
| Service Orientation | 3.1 | |
| Monitoring | 3.0 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.2 |
| Administrative | 3.9 |
| English Language | 3.6 |
| Computers and Electronics | 3.0 |
| Mathematics | 2.9 |
| Administration and Management | 2.4 |
| Communications and Media | 2.2 |
| Production and Processing | 2.2 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 54.9% |
| Associate's degree | 21.1% |
| Post-secondary certificate | 9.3% |
| Some college | 7.6% |
| Bachelor's degree | 6.6% |
Typical Tasks
- Prepare insurance claim forms or related documents, and review them for completeness.
- Calculate amount of claim.
- Post or attach information to claim file.
- Transmit claims for payment or further investigation.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
- Process and record new insurance policies and claims.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Technology Skills
Green = Hot Technology in demand
Calculate your wage level for Insurance Claims and Policy Processing Clerks →
Advertisement
H-1B Guides & Resources
Find experienced immigration lawyers in our attorney directory.