Office Clerks, General
SOC Code: 43-9061 Job Zone 2: Some Preparation Needed
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Office Clerks, General. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Boulder, CO | $43,534 | $53,082 | $62,608 | $72,155 |
| Denver-Aurora-Centennial, CO | $42,723 | $52,166 | $61,610 | $71,053 |
| San Jose-Sunnyvale-Santa Clara, CA | $40,934 | $50,066 | $59,218 | $68,349 |
| San Francisco-Oakland-Fremont, CA | $41,142 | $49,608 | $58,074 | $66,539 |
| Northwest Colorado nonmetropolitan area | $40,373 | $48,901 | $57,408 | $65,936 |
| Santa Maria-Santa Barbara, CA | $39,021 | $47,694 | $56,389 | $65,062 |
| West North Dakota nonmetropolitan area | $37,086 | $46,218 | $55,349 | $64,480 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $37,648 | $46,218 | $54,766 | $63,336 |
| Seattle-Tacoma-Bellevue, WA | $41,642 | $48,818 | $55,973 | $63,149 |
| Greeley, CO | $39,562 | $47,362 | $55,162 | $62,962 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Active Listening | 3.8 | |
| Reading Comprehension | 3.8 | |
| Speaking | 3.6 | |
| Writing | 3.1 | |
| Service Orientation | 3.0 | |
| Time Management | 3.0 | |
| Social Perceptiveness | 3.0 | |
| Coordination | 3.0 | |
| Critical Thinking | 3.0 | |
| Monitoring | 2.9 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Administrative | 4.2 |
| English Language | 3.8 |
| Customer and Personal Service | 3.4 |
| Administration and Management | 3.0 |
| Computers and Electronics | 2.9 |
| Mathematics | 2.7 |
| Economics and Accounting | 2.4 |
| Public Safety and Security | 2.4 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 40.6% |
| Associate's degree | 36.4% |
| Post-secondary certificate | 14.7% |
| Some college | 6.5% |
| Less than high school | 1.5% |
Typical Tasks
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Answer telephones, direct calls, and take messages.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Compute, record, and proofread data and other information, such as records or reports.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Review files, records, and other documents to obtain information to respond to requests.
Technology Skills
Green = Hot Technology in demand
Adobe Acrobat Adobe InDesign Facebook Google Docs Google Workspace software Henry Schein Dentrix Intuit QuickBooks MEDITECH software Microsoft Access Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Project Microsoft SharePoint
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