Computer, Automated Teller, and Office Machine Repairers
SOC Code: 49-2011 Job Zone 3: Medium Preparation Needed
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Computer, Automated Teller, and Office Machine Repairers. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $42,619 | $52,187 | $61,755 | $71,323 |
| Hawaii / Kauai nonmetropolitan area | $40,040 | $50,086 | $60,154 | $70,200 |
| Kahului-Wailuku, HI | $40,040 | $50,086 | $60,154 | $70,200 |
| Southwest Colorado nonmetropolitan area | $40,165 | $49,774 | $59,405 | $69,014 |
| Urban Honolulu, HI | $39,936 | $49,629 | $59,322 | $69,014 |
| Trenton-Princeton, NJ | $46,155 | $53,539 | $60,923 | $68,307 |
| Boulder, CO | $42,536 | $51,022 | $59,488 | $67,974 |
| Portland-South Portland, ME | $49,275 | $55,370 | $61,485 | $67,579 |
| Fort Collins-Loveland, CO | $42,702 | $50,669 | $58,656 | $66,622 |
| Greeley, CO | $42,037 | $50,211 | $58,365 | $66,539 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Repairing | 3.6 | |
| Active Listening | 3.6 | |
| Critical Thinking | 3.5 | |
| Complex Problem Solving | 3.4 | |
| Troubleshooting | 3.4 | |
| Equipment Selection | 3.2 | |
| Equipment Maintenance | 3.2 | |
| Speaking | 3.2 | |
| Quality Control Analysis | 3.2 | |
| Time Management | 3.2 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Computers and Electronics | 4.3 |
| Customer and Personal Service | 4.0 |
| Mechanical | 3.6 |
| Engineering and Technology | 3.1 |
| English Language | 3.0 |
| Education and Training | 2.4 |
| Transportation | 2.4 |
| Telecommunications | 2.3 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| Associate's degree | 33.0% |
| Some college | 31.0% |
| High school diploma | 28.1% |
| Post-secondary certificate | 7.5% |
Typical Tasks
- Converse with customers to determine details of equipment problems.
- Reassemble machines after making repairs or replacing parts.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Advise customers concerning equipment operation, maintenance, or programming.
- Test new systems to ensure that they are in working order.
- Assemble machines according to specifications, using hand or power tools and measuring devices.
- Operate machines to test functioning of parts or mechanisms.
Technology Skills
Green = Hot Technology in demand
Adobe Acrobat Extensible markup language XML Hypertext markup language HTML JavaScript Linux Microsoft Access Microsoft Active Directory Microsoft Active Server Pages ASP Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Windows Microsoft Word ServiceNow
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