Flight Attendants
SOC Code: 53-2031 Job Zone 2: Some Preparation Needed
Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Flight Attendants. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| Santa Maria-Santa Barbara, CA | $95,139,200 | $174,913,440 | $254,689,760 | $334,464,000 |
| New York-Newark-Jersey City, NY-NJ | $155,875,200 | $210,974,400 | $266,073,600 | $321,172,800 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $155,792,000 | $210,912,000 | $266,032,000 | $321,152,000 |
| Salinas, CA | $134,076,800 | $191,942,400 | $249,808,000 | $307,673,600 |
| Trenton-Princeton, NJ | $116,958,400 | $179,664,160 | $242,367,840 | $305,073,600 |
| Allentown-Bethlehem-Easton, PA-NJ | $116,792,000 | $179,427,040 | $242,064,160 | $304,699,200 |
| Albany-Schenectady-Troy, NY | $134,243,200 | $189,128,160 | $244,011,040 | $298,896,000 |
| Binghamton, NY | $134,243,200 | $189,128,160 | $244,011,040 | $298,896,000 |
| Buffalo-Cheektowaga, NY | $134,243,200 | $189,128,160 | $244,011,040 | $298,896,000 |
| Elmira, NY | $134,243,200 | $189,128,160 | $244,011,040 | $298,896,000 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Speaking | 4.1 | |
| Active Listening | 3.9 | |
| Monitoring | 3.9 | |
| Service Orientation | 3.8 | |
| Social Perceptiveness | 3.8 | |
| Coordination | 3.6 | |
| Active Learning | 3.1 | |
| Critical Thinking | 3.1 | |
| Reading Comprehension | 3.1 | |
| Time Management | 3.1 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Customer and Personal Service | 4.5 |
| Public Safety and Security | 4.5 |
| English Language | 4.5 |
| Transportation | 3.5 |
| Psychology | 3.3 |
| Geography | 3.3 |
| Computers and Electronics | 3.2 |
| Personnel and Human Resources | 3.0 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 70.3% |
| Bachelor's degree | 12.3% |
| Post-secondary certificate | 10.4% |
| Less than high school | 3.5% |
| Associate's degree | 2.6% |
Typical Tasks
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Administer first aid to passengers in distress.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Prepare passengers and aircraft for landing, following procedures.
- Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.
Technology Skills
Green = Hot Technology in demand
Microsoft Excel Microsoft Office software Microsoft Outlook Microsoft PowerPoint Microsoft Windows Microsoft Word AD OPT Altitude Arkitektia Flight Itinerary Bid Assistant IBM Lotus LearningSpace SBS International Maestro Suite ValtamTech Flight Crew Log
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