Passenger Attendants
SOC Code: 53-6061 Job Zone 2: Some Preparation Needed
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
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Prevailing Wage Levels (National)
DOL/OFLC prevailing wage thresholds for Passenger Attendants. Hourly rates x 2,080 = annual.
FY2027 Weighted Lottery Impact
| Level | Lottery Entries | Est. Selection Rate |
|---|---|---|
| Level I (Entry) | 1 entry | ~16% |
| Level II (Qualified) | 2 entries | ~31% |
| Level III (Experienced) | 3 entries | ~45% |
| Level IV (Expert) | 4 entries | ~61% |
Prevailing Wages by Metro Area
| Metro Area | Level I | Level II | Level III | Level IV |
|---|---|---|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $41,288 | $49,109 | $56,909 | $64,730 |
| Merced, CA | $35,672 | $42,848 | $50,003 | $57,179 |
| Fresno, CA | $35,651 | $42,640 | $49,650 | $56,638 |
| Salinas, CA | $35,693 | $42,619 | $49,546 | $56,472 |
| Elizabethtown, KY | $40,830 | $45,989 | $51,147 | $56,306 |
| Louisville/Jefferson County, KY-IN | $40,435 | $45,677 | $50,918 | $56,160 |
| West Kentucky nonmetropolitan area | $39,874 | $45,282 | $50,710 | $56,118 |
| Alaska nonmetropolitan area | $48,630 | $51,085 | $53,539 | $55,994 |
| Anchorage, AK | $48,630 | $51,085 | $53,539 | $55,994 |
| South Central Kentucky nonmetropolitan area | $39,603 | $45,053 | $50,523 | $55,973 |
Key Skills
| Skill | Importance | Level |
|---|---|---|
| Service Orientation | 3.9 | |
| Social Perceptiveness | 3.8 | |
| Active Listening | 3.8 | |
| Speaking | 3.8 | |
| Monitoring | 3.2 | |
| Coordination | 3.0 | |
| Persuasion | 3.0 | |
| Reading Comprehension | 3.0 | |
| Negotiation | 2.9 | |
| Critical Thinking | 2.9 |
Knowledge Areas
| Knowledge | Importance |
|---|---|
| Transportation | 3.7 |
| English Language | 3.5 |
| Public Safety and Security | 3.2 |
| Customer and Personal Service | 3.2 |
| Psychology | 2.5 |
| Administration and Management | 2.4 |
| Telecommunications | 2.4 |
| Administrative | 2.3 |
Education Requirements
| Education Level | % of Workers |
|---|---|
| High school diploma | 82.2% |
| Less than high school | 15.8% |
| Some college | 2.0% |
Typical Tasks
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
Technology Skills
Green = Hot Technology in demand
Microsoft Office software Microsoft Windows Microsoft Word Appointment scheduling software Email software Time tracking software
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